> ## Documentation Index
> Fetch the complete documentation index at: https://comis-feature-matrix-channel.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Message Center

> Browse, send, and manage messages across all connected channels

The Message Center lets you interact with messages across all your connected channels from a single interface. You can browse message history, send new messages, reply to existing ones, add reactions, pin messages, and execute platform-specific actions -- all from the dashboard.

## Routes

* `/messages` -- opens the Message Center with the default (first) channel selected
* `/messages/:type` -- opens the Message Center pre-filtered to a specific channel type (e.g., `messages/discord`, `messages/telegram`)

## Backing RPC

* `channels.list` -- channel picker contents
* `channels.capabilities(channel_type)` -- determines which actions are available for the selected channel
* `channels.get(channel_type)` -- bot identity (used to label the operator attribution dialog)
* `messages.list(channel_type, chat_id, limit?)` -- recent messages
* `messages.send`, `messages.reply`, `messages.react`, `messages.edit`, `messages.delete` -- compose and modify
* `messages.sendAttachment` -- multipart upload
* `discord_action`, `telegram_action`, `slack_action`, `whatsapp_action` -- platform-specific actions

Every send/edit/delete action requires a confirmation dialog that explicitly attributes the action to the operator (not the agent), so the audit log records *who* did the action.

## What You See

### Channel and Chat Selectors

At the top of the page, a breadcrumb trail shows navigation context (Channels > selected channel > Messages). Below it, two dropdown selectors let you choose:

* **Channel** -- pick which messaging platform to browse (Discord, Telegram, Slack, WhatsApp, etc.)
* **Chat** -- pick which specific conversation/chat within that channel to view

When you change the channel, the chat list updates to show available conversations for that platform.

### Message List

The main area displays recent messages sorted by timestamp (oldest first). Each message row shows:

| Element       | Description                                                                        |
| ------------- | ---------------------------------------------------------------------------------- |
| **Sender**    | The sender's platform-specific user ID                                             |
| **Text**      | The message content (plain text or formatted)                                      |
| **Timestamp** | Relative time since the message was sent                                           |
| **Actions**   | Reply, React, Edit, Delete buttons (availability depends on platform capabilities) |

Click a message row to select it. The selected message highlights and becomes the target for reply and platform actions that require a message ID.

### Message Actions

Depending on the platform's capabilities, you can perform these actions on messages:

* **Reply** -- compose a reply to a selected message (opens a confirmation dialog with operator attribution)
* **React** -- add an emoji reaction from a curated set of 24 common emoji
* **Edit** -- modify a sent message (only available if the platform supports `editMessages`)
* **Delete** -- remove a message (only available if the platform supports `deleteMessages`, with a confirmation dialog)

### Send Form

Below the message list, a compose area lets you send new messages to the current channel and chat. Sending requires confirmation via a dialog that shows operator attribution -- messages sent from the dashboard are clearly identified as coming from the operator, not the AI agent.

### Attachment Form

You can attach files to messages with support for four attachment types: image, file, audio, and video. Select the attachment type, choose a file, and send it to the current conversation.

### Platform Actions

At the bottom, an expandable section shows platform-specific actions grouped by category. Available actions vary by platform:

* **Discord** -- Pin/Unpin messages, Kick/Ban/Unban users, Set Topic, Set Slowmode, Send Typing, Create/List Threads, Guild Info, Channel Info
* **Telegram** -- Pin/Unpin messages, Ban/Unban/Restrict/Promote/Demote users, Set Chat Title/Description, Send Typing, Chat Info, Member Count, Get Admins
* **Slack** -- Pin/Unpin messages, Set Topic/Purpose, Archive/Unarchive Channel, Send Typing, Invite/Kick users, List Members, Channel Info, Add Bookmark
* **WhatsApp** -- Group Info, Update Subject/Description, Get Invite Code, Add/Remove Participants, Promote/Demote Admins, Group Settings

Each action is executed via RPC and results are displayed inline.

## Common Tasks

<Steps>
  <Step title="Browse messages from a channel">
    Select a channel from the Channel dropdown. Then pick a chat from the Chat dropdown. Messages load automatically.
  </Step>

  <Step title="Send a message">
    Type your message in the compose area at the bottom and click Send. Confirm the operator attribution dialog to deliver the message.
  </Step>

  <Step title="Reply to a message">
    Click a message row to select it, then click the Reply button. Compose your reply and confirm the attribution dialog.
  </Step>

  <Step title="Execute a platform action">
    Expand the Platform Actions section, find the action you want (grouped by category), fill in any required fields (user ID, topic text, etc.), and click Execute.
  </Step>
</Steps>

## Related Pages

<CardGroup cols={2}>
  <Card title="Channels View" icon="tower-broadcast" href="/web-dashboard/channels-view">
    Monitor and manage your messaging platform connections.
  </Card>

  <Card title="Chat Console" icon="message" href="/web-dashboard/chat">
    Talk to your agents directly through the browser.
  </Card>

  <Card title="Platform Actions" icon="bolt" href="/agent-tools/platform-actions">
    Full reference for all platform-specific actions.
  </Card>
</CardGroup>